Author: Debbie Bishop, Lecturer, Human Resource Management, Bristol Business School

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“I am very lucky, my line manager is Assoc. Professor Sue Hutchinson, who has impressive research credentials from her work looking at front-line managers and their role as people managers’. She understands the critical impact this role can have on operational performance. I get plenty of feedback from Sue, not just once a year, but whenever she has a chance to pass something on to me. She is accessible to me, if I want to ask a question or discuss an issue. My performance reviews, as you might expect, are very useful. I feel listened to, valued and know I have a variety of development opportunities available to me. And these are some of the key aspects needed in a good line manager.

Recent survey evidence from the CIPD[1] found that 35% of employees were neutral to dissatisfied with the relationship they had with their line manager. Further, they found that 40% of employees rarely or never had their training and development needs discussed with them.

Only half of employees felt they always or usually had the resources to do their jobs and perhaps a slightly different 50% felt their line manager always or usually recognised a good job. And there is plenty more research to back this up. Mike Clasper spoke at a Distinguished Executive Address in September 2015 and in his position as Chartered Management Institute President, pointed to their research findings that nearly 50% of line managers are ineffective. It is a frightening statistic, but the findings consistently point in this direction. But as Sue’s own research has shown, line managers face many challenges at work, with “people manager” being only one aspect of their demanding and varied workload. And when you add to this CMI research findings that 2/3 of employers offer no management training, we can hardly be shocked at the predicament.

On the 5th April at 5pm, Sue will be leading a free workshop aimed at helping you think about how to equip your line managers for people management. Sue will help you consider how to enable, resource and support your line managers so that they are equipped to manage people fairly and effectively. We hope the workshop will be interactive and welcome questions or discussion on your own circumstances and challenges.

We think the workshop will be of benefit to senior managers, owners/directors of SMEs as well as those with responsibility for HR. I will be there also, as will my colleague Dr Helen Mortimore. We will be adding our own mix of HR practitioner experience in this area, in the hope that this hour gives you access to as much expertise as possible!

Sue’s track record in this area is proven; her research findings in this area have helped a diverse range of organisations support their line managers as implementers of HR policies, and transformed the way they work in this area. She has also carried out research on this subject for the CIPD. A list of Sue’s research is available here.

For more information about this workshop and the Distinguished Executive Address that will follow click here. To book your place on the workshop please email us directly at Events@uwe.ac.uk stating your name, position and organisation and “Leading Edge Workshop 5/4/17” in the subject would be very helpful.

If you have any questions please feel free to email me at debbie.bishop@uwe.ac.uk

We look forward to meeting you!”